Cookie Policy
Last updated
Last updated: 5.15.2026
Introduction
This Cookie Policy explains how AlphaWare s.r.o. uses cookies and similar technologies on our website, software platform, dashboards, APIs, and related services. This Cookie Policy should be read together with our Privacy Policy, Terms of Service, and, where applicable, our GDPR and Data Processing Notice. By using our website or platform, you acknowledge that cookies and similar technologies may be used as described in this Cookie Policy. Where required by law, we will ask for your consent before placing non-essential cookies on your device.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use an online service. Cookies may allow a website or platform to recognize your device, keep you logged in, remember preferences, secure your session, understand how the website is used, improve performance, measure marketing campaigns, and support analytics, tags, and integrations. Cookies may be set directly by us or by third-party providers that we use.
2. Similar Technologies
In addition to cookies, we may use similar technologies, including local storage, session storage, pixels, tags, scripts, SDKs, device identifiers, server logs, analytics events, and tracking links. In this Cookie Policy, we refer to these technologies together as cookies unless stated otherwise.
3. Types of Cookies We Use
We may use strictly necessary cookies, authentication cookies, preference cookies, analytics cookies, functional cookies, performance cookies, security cookies, and, where enabled, marketing or advertising cookies. The exact cookies used may depend on your device, settings, browser, consent choices, and the features of the service that you use.
4. Strictly Necessary Cookies
Strictly necessary cookies are required for the website or platform to work properly. These cookies may be used for user authentication, keeping users logged in, session security, account access, fraud prevention, load balancing, API security, storing cookie consent choices, protecting against unauthorized access, and maintaining secure dashboard functionality. These cookies cannot normally be disabled through our cookie banner because the service cannot operate properly without them. You may be able to block them in your browser settings, but doing so may break login, dashboard access, account functionality, or security features.
5. HttpOnly JWT Authentication Cookies
We use or may use HttpOnly cookies to store JSON Web Tokens or similar session tokens for authentication and account security. HttpOnly cookies are designed so that they cannot be accessed by client-side JavaScript, which helps reduce the risk of token theft through certain types of attacks. These cookies may be used to authenticate users, keep users logged in, protect dashboard access, secure API or platform requests, refresh user sessions, and prevent unauthorized access. Because these cookies are necessary for login, security, and platform functionality, they are treated as strictly necessary cookies.
6. Preference Cookies
Preference cookies allow the website or platform to remember choices you make, such as language preferences, region preferences, dashboard display settings, cookie consent preferences, interface preferences, and saved filters or layout settings. Depending on how they are used, some preference cookies may be considered necessary, while others may require consent.
7. Analytics Cookies
Analytics cookies help us understand how visitors and users interact with our website and platform. Analytics may help us understand which pages are visited, how users navigate the website, which features are used, where users encounter errors, how marketing campaigns perform, and how to improve usability and performance. Analytics cookies are not strictly necessary. Where required by law, we will only use analytics cookies after you have given consent. We may use tools such as Google Tag Manager, Google Analytics, Microsoft Clarity, internal analytics tools, and similar analytics or performance tools.
8. Microsoft Clarity
We may use Microsoft Clarity to understand how users interact with our website or platform. Microsoft Clarity may collect information such as page views, clicks, scrolling behavior, interaction events, device and browser information, approximate location, session behavior, heatmap data, and session replay data. We use this information to improve usability, detect user experience issues, improve conversion flows, and improve the platform. Where required by law, Microsoft Clarity will only be enabled after you provide consent for analytics cookies.
9. Google Tag Manager and Google Analytics
We may use Google Tag Manager to manage scripts, tags, analytics, and tracking tools on our website or platform. We may use Google Analytics to understand website and platform usage. Google tools may process information such as page views, events, device information, browser information, approximate location, referral source, campaign data, session information, and interactions with the website or platform. Where required by law, analytics and marketing tags managed through Google Tag Manager will only run after you provide the relevant consent. We may use Google Consent Mode or similar consent controls to adjust how Google tags behave based on your cookie preferences.
10. Marketing and Advertising Cookies
We may use marketing or advertising cookies in the future. These cookies may be used to measure advertising performance, understand campaign effectiveness, show relevant ads, build remarketing audiences, limit repeated ads, track conversions, and understand how users reach our website. Marketing cookies are not strictly necessary. Where required by law, we will only use marketing cookies after you have given consent. If we do not currently use marketing cookies, this section describes possible future use and we will update this Cookie Policy and cookie banner as needed when such tools are enabled.
11. Functional and Performance Cookies
Functional and performance cookies help improve the service and user experience. They may be used for remembering interface settings, improving loading speed, monitoring errors, measuring performance, detecting outages, improving dashboard functionality, and supporting debugging or support workflows. Some functional cookies may be necessary for the service, while others may require consent depending on their purpose and configuration.
12. Cookies Used for Security, Fraud Prevention, and Abuse Detection
We may use cookies and similar technologies to protect our website, platform, API, accounts, and users. These may be used to detect suspicious login activity, prevent credential abuse, prevent free trial abuse, prevent API abuse, enforce rate limits, prevent scraping, detect bots, protect against attacks, secure accounts, and maintain audit logs. Where these cookies are necessary for security, fraud prevention, and service protection, they may be treated as strictly necessary.
13. Third-Party Cookies
Some cookies may be placed by third-party providers when we use their services. Third-party providers may include Google, Microsoft, analytics providers, hosting providers, security providers, payment providers, customer support providers, advertising platforms, and embedded content providers. Third-party providers may process data according to their own privacy policies and cookie policies. We do not control all cookies set by third parties, so you should review the policies of those providers for more information.
14. Cookie Consent
Where required by law, we ask for your consent before placing non-essential cookies on your device. You may accept, reject, or manage certain categories of cookies through our cookie banner or consent settings where available. Strictly necessary cookies do not require consent because they are essential to providing the service securely and reliably.
15. Managing Cookies
You may be able to control cookies through your browser settings, device settings, or consent preferences. You can usually delete existing cookies, block certain cookies, or configure your browser to notify you when cookies are set. Please note that blocking some cookies may affect the functionality, availability, or security of parts of the website or platform.
16. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. If changes are material, we may notify users by email, through the platform, or by publishing an updated version on our website. Your continued use of the website or service after the effective date of the updated Cookie Policy means you acknowledge the revised policy.
17. Contact
If you have any questions about this Cookie Policy or our use of cookies and similar technologies, you can contact AlphaWare s.r.o. at Husitská 344/63, 130 00, Praha 3, by email at tony@alpha-matics.com, or by phone at +420 774 003 101.